What we do

Project management & support

We offer project management & logistical support throughout the development process including study protocol design, instruction leaflet development, translation services, user recruitment around the world, highly skilled interviewers & moderators and project reporting.

User recruitment

Our global reach allows us to address differing cultural experiences to recruit consumers, patients, carers, KOLs & experts, physicians, nurses, pharmacists, technicians and payers, from general population to rare orphan diseases.

Interviewers &

We are highly skilled in qualitative research techniques - depth interviews, focus groups and ethnographic, observational methods. We also offer an excellence in structured, quantitative research methods as well as using social media and digital communities.


We will produce reports that fit your needs including to regulatory submission standard. We also offer video recordings (3rd person or 1st person perspectives from e.g. Google Glass or eye-tracking), statistical treatment of data as required and supply raw data for your own analysis e.g. using SPSS.

Translation services

Our world-wide network can translate your materials, protocols, instructions, etc. into many languages.

Study protocol design

We can handle all aspects of study protocol design including Ethics Committee approval where necessary.

Instruction leaflets

Let us help create instruction leaflets with your customers in mind including design, drawings, layouts, etc.

Other areas we cover:

Contact us to find out how we can help you